Customer Service And Shipping Team Leader

Details of the offer

About the Company:



Founded six years ago, this organization has helped thousands of Kiwis across the country.



About the Role:



As the Shipping Team Leader, you will be responsible for leading a team of 4-5 shipping coordinators who handle customer queries and incoming products. As the leader of this team, you will report directly to the Operations Manager and have full ownership of this function.



The day-to-day responsibilities in this role will include:
Running daily huddles Fortnightly 1:1's Managing your team's workflow based on the number of orders and customer queries Building strong internal relationships with the warehouse and customer service teams Developing a solid working relationship with the courier company About You:



You will have previous leadership experience, ideally in customer service, logistics, or administrative roles. You must enjoy working in a fast-paced and dynamic environment. In addition to this, we look for someone who is methodical, has clear communication skills, and can prioritize and direct a busy team.



If you enjoy working in a bustling environment where no two days are the same, this is a great organization to be a part of!



Apply Now!



To find out more, please get in touch with Alex Rutherford on ******** for a confidential chat.



To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.  At Tribe we have our guiding light to show us the way.  We bring our whole selves to work.   We encourage inclusion in every single interaction.  We genuinely care about people and are curious about their stories.  We celebrate all points of view.  We will help you find your tribe, the same way we have.  We're all on a journey together so come along…


Nominal Salary: To be agreed

Source: Grabsjobs_Co

Job Function:

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