Job Title : Administration and Customer Services Manager
Location : Hamilton
Company : I-MED Radiology
At I-MED, we pride ourselves on delivering exceptional customer experiences.
We are seeking a dynamic and experienced Administration and Customer Services Manager.
This new role will be a great mix of leadership, business development and administration, therefore you will need at least 5 years of experience preferably in a healthcare environment.
A large component of this role will be managing people, so proven experience mentoring and leading staff is a requirement.
We are looking for someone who shows great initiative with a proactive nature, able to provide high-level support to the Senior Leadership team and other management staff.
Key Responsibilities :Lead and develop the administration team.Oversee daily operations of the administration team.Ensure high levels of stakeholder engagement through effective management and support.Oversee and manage the administration function budget, ensuring efficient allocation of resources.Develop and implement strategies to enhance customer service and operational efficiency.Qualification & Skill Requirements :Formal qualification in administration management, business or related field, or equivalent experience.Proven experience in administration management, preferably in a healthcare setting.Excellent and proven leadership capabilities.Ability to analyse performance metrics and implement improvements.Budget management experience is essential.Knowledge of healthcare regulations, compliance standards and medical billing an advantage.What We Offer :Competitive salary and benefits package including medical insurance and extra personal leave.Opportunities for professional growth and development.A supportive and collaborative work environment.How to Apply : If you are ready to take on this exciting challenge and contribute to our success, apply now!
Join us at I-MED and help us continue to deliver outstanding service to our valued customers!
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