About the Company Many well-known businesses across New Zealand trust Aramex to deliver. We handle the freight needs of many of the world's largest e-commerce businesses as well as thousands of local companies. Headquartered in Dubai with thriving operations in New Zealand, Aramex is a global leader in logistics and transportation solutions. There are currently 17 Regional Franchises and 300+ Courier Franchisees in NZ. Delivering across town and around the world, opportunities abound for motivated individuals to join the team. Aramex is an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all employees and adopt the philosophy that great performance comes from great people. About the Role Join Aramex Wellington as a Customer Service Agent and be the friendly face of our team! In this role, you'll handle customer enquiries and provide key support to our operations. We're looking for someone who can build strong connections with both customers and colleagues, offering exceptional service and maintaining a positive attitude. If you thrive in a fast-paced environment and are ready to take on a variety of tasks with flexibility, this could be the perfect opportunity for you! Key responsibilities include: Customer Enquiries via online system, email and in personReception duties as requiredProvide administration support to the franchise To be successful in this role: Excellent communicator, able to relate to a wide range of stakeholders (customers, staff, CF's, management);Empathy with the needs of customers; andWell organised, must be able to work outside of ordinary hours if required. If you think this would be a great opportunity for you, please apply today by submitting your cover letter and cv. Due to the volume of applications for this role, we may only be able to respond to shortlisted candidates.