Position: PT Customer Service Adviser/Receptionist
Location: Christchurch
Working Hours: Approx 20 hours per week including alternate Saturdays
Healthy Hearing is a well-established and respected Company within Rutland, Leicestershire and Dorset, providing hearing solutions and advice backed by first class customer service.
Due to internal promotion and Company expansion we now have an exciting opportunity in our flagship Christchurch Centre.
Join Our Team as a Part-Time Customer Service Adviser/Receptionist
Are you ready to embark on a dynamic journey that combines your passion for customer service with your eagerness to learn and grow? We're seeking a dedicated and ambitious Part-Time Customer Service Adviser/Receptionist to join our team and play a pivotal role in delivering exceptional service to our valued clients. If you're a reliable, empathetic individual with a positive 'can-do' attitude and a commercial understanding, we want to hear from you.
Key Attributes:
Excellent Listening Skills and Natural Empathy: Your ability to genuinely connect with our clients, understand their needs, and provide empathetic support will be crucial in providing exceptional customer assistance and advice.
Reliable and Trustworthy: We value reliability and trustworthiness as fundamental qualities in our team members. Your consistent commitment will contribute to our success.
Positive 'Can-Do' Attitude: Taking the initiative to address customer concerns will contribute to maintaining an organised and efficient environment.
Well-Organised and Able to Multi-Task: Excellent organisational skills will empower you to handle various responsibilities seamlessly and make the most of your time.
Basic IT Skills, Including Microsoft: Proficiency in basic IT skills, including Microsoft Office, will be valuable managing daily tasks and interactions.
Job Requirements:
Maintain a high level of client satisfaction by addressing enquiries, providing information, and resolving issues with professionalism and a friendly demeanour.
Welcome visitors, both in person and over the phone, and ensure the reception area reflects our commitment to excellence.
Manage data entry, diary and database functions.
Handle point-of-sale transactions and petty cash management.
Work collaboratively with team members; you will also be a key holder.
Embrace opportunities for growth and development.
Benefits:
Starting Salary £11.90 per hour
25 days paid annual leave (increasing to 30 days over 5 years) pro rata
Opportunities for Advancement
Ongoing Training and Development
Employee Benefits Package
Private medical insurance
If you're ready to make a positive impact as part of the Healthy Hearing team and play a vital role in providing exceptional customer service, apply today! Send your CV and covering letter detailing your relevant experience and why you're a perfect fit for this role to ******
Join us in shaping exceptional client experiences and advancing your career. Apply now and let your journey with us begin.
Job Types: Part-time, Permanent
Pay: £23,295.00-£24,247.00 per year
Expected hours: No less than 20 per week
Education: A-Level or equivalent (preferred)
Experience: customer service: 1 year (preferred)
Licence/Certification: Driving Licence (preferred)
Work Location: In person
Reference ID: XCH 10/24
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