Are you looking for a customer service role with a difference? Are you able to apply an analytical mindset to your work? Do you have an interest in technology and experience of working with multiple CRM systems? If yes, then read on, and let us tell you why Synertec is adding real value into the Public and Commercial Sectors.
Location: Wellington, Somerset
Salary: £29,061.96
Core Benefits: Hybrid Working Policy, 25 days holiday rising to 30 (plus Bank Holidays), Company Pension Scheme (8% employer contribution), Health Cash Plan (after completion of Probationary Period)
How Synertec will set you up for success as a Customer Service Advisor:
Begin your career with confidence through our Comprehensive Induction and Training Program. From day one, we invest in your professional development, providing the tools and knowledge to excel in your role. Join us and thrive in a workplace that values your individuality and prioritises your well-being.
About your role as a Customer Service Advisor:
You are customer focused and collaborative, with a logical mindset and the ability to learn a variety of technological systems essential to your daily work. You will be used to working in a fast-paced environment, adaptable, and truly enjoy building long-term relationships with your account base. You will work closely with other teams, both through the business and with external customers. This is not a call centre environment – you will be encouraged to interact and have regular customer meetings while prioritising your tasks effectively. Join our dynamic team as a Customer Service Advisor and become part of our company's proactive customer management, delivering an excellent and on-brand customer experience.
The Essentials for You:
25 days holiday, rising to 30, plus Bank Holidays
Generous Company Pension Scheme, featuring an impressive 8% employer contribution. Your commitment deserves recognition
Benefits Portal and Employee Assistance Program, designed to enhance your overall well-being. From discounts on shopping, travel, and entertainment to professional guidance for personal challenges, we've got you covered
Following a successful probationary period, you will be enrolled into our Health Cash Plan, where you can access optical, dental, and other medical benefits
Prioritise your mental and physical health with our Flexible Weekly Wellbeing Time
Our Commitments:
Synertec is committed to engaging a diverse workforce and encourages applications from all social backgrounds, genders, and neurodiversities. If you'd like to find out more about our inclusion commitment, please reach out to us. We are dedicated to supporting the mental health and wellbeing of our employees, having proudly signed Mind's Mental Health at Work Commitment.
Ready to make a real difference? Click apply now or visit our website to join our team and become part of our promise to our customers, our suppliers, and our people: living by our values of Ambition, Excellence, Integrity, Openness, and Unity.
Please note that sponsorship is not available for this role
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