Customer Relations Associate - Collection Services

Details of the offer

Be a part of Australia's largest promoter of financial inclusion with 2200+ people across the globe. CUSTOMER RELATIONS ASSOCIATE - COLLECTION SERVICES What is the role of a Customer Relationship Associate - Collections Services? You will serve as the frontline of our debt collection operations, playing a vital role within our organization. As a problem solver, this position is ideal for those who are curious and driven to uncover solutions! You will manage a portfolio of accounts or work through a Dialler system, dedicating half of your time to tracking down customers and the other half to negotiating, helping them find a sustainable way to address their financial challenges. What's in it for you? Enjoy working in a flexible Day shift catering to both NZ and AU business hours depending on the team assignment. Willing to work on some holidays with pay. Paid extensive and structured training before you start the role. HMO benefits on your first day + dependents upon tenure. Retirement package to insure your future. Career development and progression. Php 26,000.00 monthly package (basic + tax-free allowances) with performance appraisals. Experience work-life balance in a culture-friendly environment. What are we looking for? Willing to work full time in the office (Onsite). Some experience working towards deadlines, targets or KPIs in a previous role. Clear, confident English communicator with the ability to persuade or influence people. Competitive personality and drive for success. Respectful and empathetic. Must have authenticated SSS, Philhealth, Pagibig, TIN numbers and valid IDs ready before applying. You don't need to be harsh to work as a Debt Collector! We prioritize attitude over years of experience, so previous collections experience is not required. If you believe you have the skills to excel in this role, we would be thrilled to hear from you. All of our leaders began their journey as Customer Relations Associates, so when we talk about career advancement, we truly mean it; we live by our values. Join our exciting collections team today! Advertised: 17 Oct 2024 Singapore Standard Time Applications close: #J-18808-Ljbffr


Nominal Salary: To be agreed

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