Customer Loyalty Administrator

Join the UK's leading independent provider of voice, connectivity, mobile, phone systems and cloud services to keep Britain working.We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there's always an exciting new opportunity to support UK businesses on the horizon.Job Description Up to 12 months fixed term contract - to cover mat leaveLocation: NelsonWorking hours: Monday to Friday between 08:30-17:30 (30hrs - 37.5 hrs)Key Responsibilities:Monitoring team mailboxesSending contracts out via e-signature and progressing these with our customersCreating opportunities for salesResolving issues on contract queries or rejected orders • Working as part of a team against agreed framework, SLA's and KPI'sQualifications Able to work independently and as part of a teamKeen eye for detail and ability to check own work diligentlyKnowledge of Microsoft Office 365 including Outlook, Word and ExcelAbility to communicate effectively with internal and external customersAbility to communicate effectively via emailMust possess a tenacious attitudeAble to work under pressure against set SLA'sKeen to self-learn and develop skillsUsed to working on internal CRM systems and databasesAdditional Information What are the benefits of working at Daisy?Our ethos is simple: the more you put in the more you get out.We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted asthe UK's no.1 Telecoms company in 2023.Here are some of the benefits that we offer…25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!Professional development to help you achieve your personal goalsEye care vouchers available and discounted Medicash membershipSim deals for you and your family/friendsAccess to discounts and savings at more than 1,200 retailersAn additional day off on your birthday or if you're getting married#J-18808-Ljbffr