Customer Experience Team Leader

Ref:46846 | Opened19 Aug 2024 | Closes:02 Sep 2024 23:55 Ref:46846 | Hamilton (Newstead) | Contact Centre/Customer Service Representative | Experienced, Management | Permanent | Join NZ's leading Agri-tech and dairy herd improvement cooperative! We've been improving the dairy industry for over 100 years with our innovative farming solutions. Today we provide industry-leading genetics and technology products, empowering dairy farmers to create more sustainable and profitable farms.
The Role - Team Leader As a new team manager to our business, you'll be ready to hit the ground running bringing buckets of people leadership experience. We love people leaders that can coach and develop their teams to bring our customers an exceptional service. Our industry is constantly evolving and an effective and focused team manager is essential to our team and customers success.
About You You'll have proven experience in leadership or people management, love working in a fast-paced environment and being able to think on your feet. You may have had experience in customer service, retail, reception, or hospitality.
Confident, proactive, adaptable, and resilient, you'll have excellent communication skills and be able to lead a team of hard-working CSR's. Knowing how to 'connect' and bring out the best in people is something you do naturally and willingly.
In Return You'll join a supportive, friendly team environment where you are valued and your contribution is appreciated. We'll also offer you:
Free carparking and EV charging (Newstead offices)2 extra leave days per year10-12 direct reportsThis is a great opportunity to join a progressive organisation driving the future of dairy in NZ. Our vision is to improve prosperity and the productivity of our farmers; and we want great people to join us on the journey. If this sounds like you, please apply online.

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