Ref:49106 | Opened 11 Dec 2024 | Closes: 14 Jan 2025 23:00Step into the heartbeat of LIC—our Customer Experience Centre! Here, we redefine what it means to provide exceptional customer support. Forget the stereotypes of a traditional call centre; our team thrives on genuine conversations, problem-solving, and creating meaningful value for our farming customers every single day.
As part of our supportive and collaborative team, you won't just deliver outstanding service—you'll educate and empower customers, helping them navigate our range of innovative products and services. And don't worry, we've got your back! From day one, you'll receive a comprehensive training program designed to set you up for success, equipping you with the knowledge and confidence to shine in your role.
What You'll Bring Experience that Stands Out: A background in customer service, retail, reception, or hospitality will give you a solid foundation to excel.Tech-Savvy Skills: You're a quick learner, ready to master new systems and tools to provide seamless support to customers.Exceptional Communication: You're a natural communicator who listens actively, understands customer needs, and explains even the most technical details in a clear and approachable way.Proactive Problem-Solving: Confident, adaptable, and resilient, you can navigate challenges with ease, turning potential issues into opportunities to delight.In Return Join a team that values your input, appreciates your efforts, and actively supports your growth. Our workplace is friendly, supportive, and packed with perks! Here's what you can look forward to:
Work-life balance: Monday to Friday, 8 hours a day, 40 hours a week (our Centre is open 8:00-5:30pm) -no rosters or weekend work!A fantastic work environment: Enjoy our on-site pool, tennis court, café, and active social club.Extra benefits: Access to our Employee Share Scheme, two extra days of leave annually, and family leave for new parents.Ready to Make an Impact? Take the next step in your career journey with us—where your skills are valued, your growth is supported, and your work-life balance is respected.
Apply online today and become part of a team that's as dynamic as you are!
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