Customer Experience Manager | Christchurch RELOCATE TO THE WINE COUNTRY OF MARLBOROUGH FOR A ONCE IN A LIFETIME OPPORTUNITY!
Customer Experience Manager | Christchurch RELOCATE TO THE WINE COUNTRY OF MARLBOROUGH FOR A ONCE IN A LIFETIME OPPORTUNITY!
Our Client: Based in Marlborough, this wineries story is one of vision, adventure and captivating flavour.
The unique collection of prestigious wineries spread across five continents located on exceptional sites are among the best terroirs of their appellation in the world.
Each winery has broken ground by pioneering new or forgotten regions, through innovative & world famous distinctive winemaking techniques.
Discover the stories, people and places behind this iconic New Zealand winery where this brand portfolio is committed to sharing their wines and the kiwi lifestyle with the world.
The Role & Key Areas of Responsibility: This role is based at the vineyard in Marlborough, you will be a natural born communicator and adept at promoting the core beliefs to a world of people, from winery guests, your thriving team of larger than life personalities and company stakeholders.
The Customer Experience Manager is responsible for driving the winery brand and visitor centre by providing exceptional wine tasting and food experiences, developing offerings for guests and building ongoing customer, wine trade and local tourism relationships.
Your commitment to continuously improving systems and processes, driving a high level team culture and providing a world class hospitality and service experience to every guest paramount to your own and business success.
You will bring significant experience and enthusiasm within the Hospitality / Customer Service / Sales / Retail / Events organisation within a high-profile environment.
Skills & Experience Required: A previous role with a business critical focus in managing a seasonal environment and cellar door environment essential.Can lead a strong team with a passion for wine, food and conveying a consistently high level guest experience.Brings a business mindset who has a creative approach to maximising sales, managing costs and delivering on company KPI objectives.Proficient on Microsoft Office Software (Word, Excel, Power Point)Holds a current General Managers Certificate NZ Sale & Supply of Alcohol Act 2012 (required)Perks & Benefits: Above market package $85k - $95k (experience dependant)Annual KPI bonus structure Additional superannuation contribution top upMedical and income protection insurancePersonal evolution and development opportunities availableJOB REFERENCE #3790449239 Share with a friend Customer Experience Manager | Christchurch Category: Food & Beverage ManagementWork Type: Full-TimePer hour Salary Package: Annual Salary Package:95000Hey there, we currently have technology wizards working to make our job application process even better for you!
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