Formed in 2001, The New Zealand Merino Company (NZM) is much more than a wool company – we're about weaving together a sustainable future and making a real impact on the world. We are an ambitious team of purpose-driven trailblazers, dedicated to delivering premium wool globally while championing innovation and ethical practices every step of the way.
With our sights set on becoming the world's number one supplier of premium wool, we're on the lookout for an exceptional Customer Engagement Manager. You'll need to excel in strategic thinking and tactical execution as you support the organisation to deliver on our new business strategy, fostering strong relationships with our growers and enhancing engagement with our international brand partners.
The Role
In this dynamic position, you'll play a pivotal role in delivering our new business strategy and positioning NZM as a global leader in the wool and natural fibre sector. Your ability to blend strategic thinking with creative flair will be essential in delivering world-class events and experiences to NZM's diverse stakeholders.
Embed Engagement Strategy Development: Support the development, delivery, and execution of a Customer Engagement Strategy for NZM. Establish and manage a consolidated calendar for grower and brand engagement activities.
Project and Event Management: Successfully lead and drive engagement projects, events, and experiences ensuring momentum and milestone deliverables are met. Provide strategic thinking and insights to projects, events, and brand partner trips.
Relationship & Stakeholder Management: Build long-term relationships with key stakeholders, including brand partners, region managers, On-Farm teams, and growers. Evaluate stakeholder needs and work with the wider NZM team to provide up-to-date and innovative solutions.
The Person
Proven track record in account management, partnerships, or stakeholder engagement, with at least 5+ years in a similar role.
Experience in project managing events and content production.
Relevant tertiary qualification in Marketing, Communication, Event Management or Business.
Excellent communication and interpersonal skills with a collaborative mindset and ability to work seamlessly with others.
Strategic 'big picture' thinking and a 'can do' attitude.
Ready to join the team? Apply now - we'd love to hear from you.
The New Zealand Merino Company is an equal opportunity employer. We're committed to creating a diverse and inclusive environment where everyone feels welcome to bring their whole selves to work.
For a copy of the position description please click the below link
https://shorturl.at/q8Yqv
Applications will close on 22 November, unless an appointment is made earlier.
Original job Customer Engagement Manager posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs.
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