Customer Delivery Partner

Customer Delivery Partner
Company:

Tuatahi First Fibre Limited


Details of the offer

Account & Relationship Management (Sales) Full time Add expected salary to your profile for insights Join us in shaping Aotearoa's digital landscape for future generationsTuatahi's journey has been marked by an unwavering commitment to building a better, brighter and more connected Aotearoa.As a leader in Aotearoa's ultrafast broadband revolution, our role is to meticulously plan and install a sprawling network of fibre optic cables across our country. This network, extending over 6,000 km, is not just a collection of cables but a lifeline that connects households and businesses directly to the internet.We operate as a wholesale entity, partnering with retail service providers (RSPs) and mobile network operators (MNOs), who in turn offer a diverse range of plans and services to customers using our robust network. This collaboration has enabled us to reach over 249,000 households and businesses across regions including Waikato, Bay of Plenty, Hawke's Bay, Manawatu-Whanganui, Taranaki, and Auckland.As we continue to extend our network, we are looking for more innovative individuals to join us on our journey. Become part of a business that's not only connecting the present, but also lighting the path for a digitally empowered tomorrow.Why Tuatahi is the place for youAt Tuatahi, we're not just about cutting-edge technology; we're about people too. We offer some great benefits that truly make a difference in our employees' lives.Medical and life Insurance cover.Utilities rebate to help cover costs of utilities, such as power and fibre, in your home.$500 refer a friend bonus.One day per year to give back to your community and volunteer for a registered charity.One wellbeing leave day every six months to catch up on life admin or do something you enjoy.Parental leave benefits including topping up to 100% of your salary when on parental leave.The roleThe role of the Customer Delivery Partner (CDP) is pivotal in ensuring the seamless delivery of fibre broadband network infrastructure projects, fostering outstanding relationships with developers, builders, and regional stakeholders. This role requires proactive engagement with external partners to influence project development cycles, ensuring Tuatahi is and remains the first-choice partner for our customers' projects. The CDP is tasked with maintaining high customer satisfaction and mitigating delivery risks, while upholding Tuatahi's reputation for innovation and customer-centric solutions.We are searching for two Customer Delivery Partners, one that will cover the western side of the North Island and the other that will be responsible for the Eastern side of the North Island. Preferably the Western CDP will be based in Hamilton and the Eastern CDP will be based in the BOP or the Hawkes Bay, however this can be negotiable for the right candidate.Along with your customer-centric attitude and high degree of professionalism, you will ideally have:Relationship Leadership and Management experience in similar rolesExperience in communicating with a wide range of internal and external stakeholdersUnderstanding of the Development industryA detailed position description can be found here.If applying through Seek - check out the job ad on our careers page for the link to the position description. Tuatahi First Fibre is more than just a workplace; it's a community where your skills, creativity and passion for technology can truly flourish. So, if you're eager to contribute to a brighter, more connected tomorrow, and enjoy flexible working along with some great employee benefits, it's time to take the next step.Diversity, equity and inclusion (DEI) is a crucial and permanent part of our business strategy. To help us ensure a fully diverse, equitable and inclusive working environment, we invite you to answer two questions when you apply for this role so we can track and further our drive for fair and equal opportunities. The information shared here is strictly optional, and cannot and will not affect your job application in any way.Advertising closes: 17 July 2024Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr


Source: Talent2_Ppc

Job Function:

Requirements

Customer Delivery Partner
Company:

Tuatahi First Fibre Limited


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