Banking - Retail/Branch (Banking & Financial Services)Full timeHere at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.This is a great opportunity to join the team at our BNZ Whangarei branch as a home lending expert. This is a busy branch where you'll deal with a diverse range of customers, so there is plenty of opportunity to continue to develop your banking career. Working hours are Monday-Friday 8:30am- 5pm.Key ResponsibilitiesEngage with customers in a warm friendly manner, assisting with a variety of enquiries, and delivery Financial Health Checks.Through conversations with customers, identify their goals and propose BNZ products and solutions to achieve the best outcomes.Take care of all personal banking needs of our customers: unsecured lending, home lending, and insurances.Assist, assess and complete personal and more complex lending for customers (only applicable for Banker levels 4-7).Exciting OpportunityThis is a busy branch and you'll be dealing with a variety of customers and working with a very supportive and culturally diverse team. Our team strives on being customer obsessed and we work together to deliver great customer experiences and outcomes, and you'll be given ongoing assistance to grow your career in banking.Management StyleYou will be supported by a leader and team who are all passionate about providing high quality customer interactions. We are very team success centric, collaborative and diverse, always making an effort to celebrate our successes.Attributes for SuccessWe are ideally looking for someone that is already a Customer Banking specialist; however, we are also keen to hear from those who are calm under pressure, enjoy chatting to customers, and are passionate about promoting products and services. In turn, we have created an environment where your resilience, ambition, and ability to bring great energy to a fast-paced role is supported and rewarded. It is essential to have lending experience for this role.Nau Mai ki te Peke o Aotearoa | Come to the Bank of New ZealandApplications for this vacancy close 12 January 2025. Please note applications will be reviewed after the advert close date.This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealanders to 'Find their way', then show your interest by submitting your application - we can't wait to read it.Ehara taku toa i te toa takitahi, engari he toa takitini - Success is not the work of an individual, but the work of many.
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