Customer Ambassador

Details of the offer

GO Rentals is a New Zealand business that has been around for over 20 years' and by partnering with Enterprise, the world's largest rental car company, we have gained 3 more brands: National, Alamo and Enterprise. This partnership has put us on the world map and expanded our customer base both locally and globally. We have top-of-the-line cars, equipped with cutting-edge technology, advanced safety features, and our wide range of electric vehicles shows our on-going commitment to environmental sustainability.WHAT MAKES US DIFFERENT?Working at GO and Enterprise feels like being part of a family and we believe it is really important to enjoy coming to work every day. We pride ourselves on employing driven and enthusiastic people by offering a supportive environment, where staff can grow and develop rewarding careers. Plus, we have fantastic benefits!WHAT ARE THE PERKS?Birthday Leave - have your birthday off!!!Random financial "Surprises & Delights"!$200 GO Health Check, to spend on your health & wellbeingMonthly Office Birthday Celebrations.Yummy food treats to keep you GOing through the day.Training & Career OpportunitiesGO Social eventsStaff referral bonusStaff discounts on vehicle hire and 5 free days per year!Long Service bonusEmployee Assistance Program (counselling)ABOUT THE ROLE:We are looking for an amazing Customer Ambassador to go that extra mile with our customers. From booking cars to selling extra products to inspecting vehicles, you'll be doing a little bit of everything to make our customers happy. This is a full-time permanent opportunity (42.5 hours per week). We work on rotating rostered shifts that can include public holidays and weekend days, but you will only work 5 days per week.Your main responsibilities will be:Providing travel tips and exceptional serviceProcessing customer hire payments/daily balancingManaging customer and booking queriesProblem solving when customers have issues on the roadUpselling GO products and servicesWHAT YOU'LL NEED:At least 1+ years customer service experience, preferably in a similar industryA Tourism Industry qualification advantageous.Exceptional communication skills both written and verbalOutstanding attention to detail.Ability to problem-solveA full or restricted driver's licence, with the ability to sit your full within the next 3-6 months. Full International licence is ok.Great attitude and to turn up to work on time, every time ready to GOIf you think you've got what it takes please apply with your CV and Cover Letter today!
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Nominal Salary: To be agreed

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