Location Auckland, New Zealand Sector IT Salary 150,000.00 NZD to 170,000.00 NZD per annum
Lead a skilled team - Manage four intelligent & driven Salesforce experts Own CRM strategy - Take ownership and drive key projects for exceptional customer experiencesGrow in a supportive environment, whilst helping New Zealand achieve future goals Lead a skilled team - Manage four intelligent & driven Salesforce experts Own CRM strategy - Take ownership and drive key projects for exceptional customer experiencesGrow in a supportive environment, whilst helping New Zealand achieve future goalsThis is a unique opportunity that requires a mix of Salesforce technical knowledge, business acumen and people leadership.
We are seeking a passionate, business savvy, experienced CRM Team Leader.
You'll oversee and manage a very capable small team of experts dedicated to enhancing CRM tools, with a primary focus on leveraging Salesforce capabilities.
The Role
As the CRM Solutions Team Lead, you will lead and develop a team of four direct reports. You'll also take ownership of the platform ensuring its efficiency and alignment with business objectives. Your responsibilities will include maintaining the architecture overview, providing strategic solutions to projects and senior stakeholders, and managing work breakdowns to support tool growth and development.
The Person
We're in search of a candidate with robust mid to senior-level expertise in overseeing Salesforce platforms. You should demonstrate a proven track record in enterprise-level business analysis and project management, coupled with the knack for articulating strategic visions to senior stakeholders.
Essential to this role is experience in team leadership, collaboration with partners, and the ability to navigate complex technical landscapes.
This position is ideally tailored for an individual with strong management capabilities, whether stemming from a background in technical business analysis, Salesforce product ownership, or solution architecture.
The Skills Strong understanding of Salesforce capabilities and platformEnterprise-level business analysis and project management skillsAbility to present clear strategic visions to senior stakeholdersExperience leading and managing IT teamsExcellent negotiation and stakeholder management skillsProficiency in managing workflow through an agile environmentCertification in Salesforce preferred but not requiredBenefits Competitive salary of up to $170,000 (depending on experience)Hybrid work model with flexibility in office daysOpportunities for professional development and growthPositive and supportive company cultureWellbeing initiativesCollaborative team environment with opportunities to innovateIf this sounds like you, don't miss this opportunity to be part of an exciting team driving impactful CRM solutions and delivering exceptional customer experiences.
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Upper Echelon is a specialist IT recruitment company dedicated to matching qualified people for business critical roles in organisations with a purpose. Our highly specialised recruiters have an average of ten years in the industry, so you can be assured of our experience and expertise.
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