CRM Senior Business Analyst - Manaaki WhenuaScience New Zealand – Christchurch, South IslandContractWe are looking for a skilled senior business analyst who will help us with the implementation of CRM functionality in NetSuite, our existing FMIS.We are also undertaking enterprise-wide process design and establishing a Business Process Management capability within the business and are likely to adopt a tool such as Nintex (Promapp) Process Manager. We expect to be following Lean Six Sigma for this.About the opportunityThe CRM Senior Business Analyst position will be part of the Mahi Tahi Phase 2 programme team responsible for delivering the agreed financial and non-financial programme benefits. The role will work with the Programme Manager, Change Manager, Workstream Leads, Functional Leads, and subject matter experts to achieve the targeted benefits as per the approved business case.Realising these benefits will require high levels of engagement and collaboration with various stakeholder groups. Attention to detail and the ability to communicate complex information effectively and in simple, easy-to-understand terms will be required to be successful in this role.We are refactoring our Financial Management Information System, NetSuite, and enabling its native Customer Relationship Management functionality, with each aspect having process work to be completed.In addition, we are reviewing research, finance, and People and Culture processes, designing them optimized for time and simplicity.Success will require collaboration with other BAs, the Tranche Delivery Lead, the Change Manager, and positive relationships with all stakeholders.This position is fixed term until 30 April 2025, full-time, reports to the Tranche Delivery Lead, and is based at our Lincoln site.About youYou have a tertiary qualification in business administration, computer science, accounting, or management information systems, or equivalent experience. You have at least five years of experience in business analysis including requirements solicitation, as-is and to-be business process modeling, and you are experienced with tools such as Nintex ProMapp (Process Manager). You are a confident Lean Six Sigma practitioner.You have practical experience with NetSuite (or other FMIS), as well as several successful CRM implementations. Ideally, you will have experience in adopting CRM in support of various business objectives, including funnel, pipeline, and value proposition development.You are proficient with M365 applications, BI tools, SharePoint, and advanced Excel.You can discuss problems and formulate solutions with a range of scientists, business users, IS analysts, and developers.You are an expert communicator, able to convey complex topics in an easy-to-understand manner, summarizing and presenting key takeaways from large sets of information.You enjoy acting as a mentor and sharing your expertise in a hands-on manner.Why Manaaki WhenuaOur land, our future - this is the essence of why Manaaki Whenua - Landcare Research exists. We undertake research that focuses on preserving New Zealand's rich biodiversity, improving biosecurity, and protecting the health of the land, fresh water, and soil resources we need for a prosperous future. We recognize the importance of partnerships, the special role of Maori, and the need for all New Zealanders to have the knowledge, understanding, and tools to live in harmony with our environment.Manaaki Whenua embraces diversity and is committed to an inclusive and respectful workplace where everyone is valued for their unique contribution. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.What we offerAs an employee of Manaaki Whenua - Landcare Research, you will work with passionate and talented people in a caring and family-friendly environment; enjoy good staff benefits and the opportunity for personal growth and career development.How to applyEnquiries about the position may be directed to Mornay Durant, ****** further details about Manaaki Whenua-Landcare Research, watch this short clip: Manaaki Whenua and visit our website: www.landcareresearch.co.nzApply online by viewing the position description and then clicking the 'Apply Now' button below.Applications close on Sunday 29 September 2024 at 11:55pm
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