Retail Assistants (Retail & Consumer Products)
Full time
About the opportunity
Our Rotorua team is on the hunt for a reliable and energetic Counter Salesperson to join us to support our customers (mainly electricians) across the residential, commercial, and industrial sectors. Reporting to the Branch Manager, your role is pivotal in supporting our customers by recommending suitable products, providing relevant quotes based on their needs, and offering top-class customer service.
Although some experience in counter sales or customer service is an advantage, more than anything – we are looking for someone with the right attitude. You'll be willing to get stuck in with all aspects of counter sales in our branch. Having previous electrical and/or trade knowledge would be a plus point but is not essential; what's important is a "can-do" attitude. We work together as a team and chip in wherever possible just to get the job done.
You'll bring excellent verbal and written communication skills, the ability to work well under pressure, natural attention to detail, and experience in working with numerical data. Our preferred candidate holds a clean restricted or full driver's license and enjoys constant learning and improvement. If you have initiative, bring a level of maturity and a positive approach, work well in a team and independently, we would love to hear from you.
Key Responsibilities:
Serving customers over the counter, phone, and email regarding sales orders and enquiries
Sourcing products to suit customer's needs, returns, and credits
Picking goods and collection of cash/payment from counter customers
Supporting the maintenance of branch standards (stock, cleanliness, shelves, etc.)
General administration of all stock data and records, and merchandising duties
Ensuring Health & Safety protocols are adhered to at all times.
The hours of work for this role are Monday to Friday, 7.30 am – 5.00 pm and approximately one rostered Saturday each month, from 9.00 am – 12.00 noon.
A career with Ideal Electrical provides a wide range of opportunities for anyone displaying a great attitude and work ethic, including ongoing professional development with a mix of online and on-the-job learning.
When you join our team, we offer birthday leave, and after 3 months of service, the opportunity to access holiday homes at affordable rates. As the world embraces solar solutions, prioritizes sustainability, and moves into electric-based transport options, it's an exciting time to join the Team at Ideal!
Our team members in Rotorua are a hard-working, fun team who are willing to support you, so that we can best support our customers. If you like the prospect of building strong relationships with our team and our awesome customers, then don't delay – come and join us!
About Ideal Electrical Suppliers
For over 85 years the team at Ideal Electrical has provided outstanding customer service and solutions to professionals in the electrical wholesaling industry. Our extensive nationwide network from Whangarei to Invercargill services the electrical supply needs of the residential, commercial, and industrial sectors, providing technologically advanced products in lighting, data, and solar.
Please note – applicants MUST HAVE citizenship, residency, or valid working rights in New Zealand.
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have in a Counter Sales Role?
Do you have customer service experience?
Do you have experience in a sales role?
Do you have experience in administration?
Have you worked in a role which requires a sound understanding of OH&S/WHS?
What's your expected annual base salary?
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