Location: CBD, Inner West & Eastern SuburbsReference ID: 965931Contact: Kitti SmithEmail: ******: 9689 8906West Sector: Business SupportJob Summary- Up to $90,000 + Super + uncapped commission- Monday to Friday, 10am - 6pm, Sydney CBD- Contact Centre Team Leader, grow and develop your teamJob DescriptionAbout your new employerThis is a rapidly growing organisation that believes in not only empowering its staff but its clients and customers also.
They have a very clear and strategic focus on exciting growth over the coming years.About your new jobYou will be leading from the front and leading by example.
Duties will include but won't be limited to the following:Daily management of a team of 10 Contact Centre AgentsTraining, mentoring, developing and recruiting of AgentsResponding to incoming online enquiriesEnsuring Agent quality and complianceManage the career growth and development of all AgentsProviding regular coaching and development opportunities for all AgentsAbout youProven Contact Centre Team Leading experience, ideally within the Telco environmentStrong computer skills and the ability to successfully navigate multiple systemsExcellent communication skills, both written and verbalProven experience in leading a high-performing team and maintaining high performanceWillingness to lead from the front and work alongside the teamAbility to manage multiple tasks and prioritise effectivelyWhat's in it for you- Great environment and team culture- Monday to Friday, 10am – 6pm- Generous salary of up to $90,000 + Super + uncapped commission- Excellent opportunity to manage and grow a high-performing team- Convenient Sydney CBD locationTo apply, please select APPLY NOW or contact Kitti Smith at ****** or 02 9689 8906 for further information and a confidential conversation.
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