Community Care Coordinator at Te Whatu Ora - Health New Zealand Hauora a Toi Bay of Plenty, Bay of PlentyPermanent – 1.0 FTESubsidised onsite hospital gym membership + Free Flu vaccinations + Discounted goodsJoin Health New Zealand – Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive, and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it.
The Bay of Plenty Care Coordination Centre serves as a centralised access point for patients needing short-term health services across the region. We are looking for an experienced Registered Health Professional to join us as a Community Care Coordinator based at Te Whare Whakamana building located on 17th Avenue, across from the Historic Village.
The position involves compassionate client interactions and collaborative work with healthcare professionals, using phone and technology-based communications to guide clients toward the best available services.
This is a permanent, full-time position at 1.0 FTE (40 hours per week) and requires flexibility to cover rotating weekend shifts.
Success in this role requires a solution-focused mindset, a collaborative approach, and an eye for identifying opportunities to enhance service integration. This is a dynamic, agile environment where no two days are the same, offering both challenges and growth as the Coordination Centre continues to develop.
Responsibilities include screening requests, determining appropriate responses, and fostering key relationships with healthcare providers across the community and hospital settings.
Mo Tatou – About Us
Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers, retirees and those looking for a different lifestyle outside of the main cities.
Te Whatu Ora - Health New Zealand, Hauora a Toi Bay of Plenty is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatane. We serve a population of approximately 308,000 for the major population centres of Tauranga, Katikati, Te Puke, Whakatane, Kawerau and Opotiki. Te Whatu Ora Hauora a Toi Bay of Plenty is one of the Bay of Plenty's largest employers with over 4500 staff.
In-house professional developmentFlexible working practices (e.g., We support work-life balance and flexible work arrangements whenever possible)Highly rewarding role and opportunity to make a difference!Be a valued member of a multidisciplinary teamFree onsite parkingDiscounts (with local businesses)Subsidised onsite hospital gym membershipFree flu vaccinationsTo matou whakahaere ki te tika, te rereketanga, me te whai wahi mai | Our commitment to equity, diversity and inclusion
Our name, Te Whatu Ora, means 'the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.
At Health New Zealand – Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whanau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Maori and ensures greater access, experience, and outcomes for those traditionally not well served by the system – Maori, Pacific and Disabled People.
To turanga i roto i Te Whatu Ora | Your place in Te Whatu Ora
When you join us, you become part of transforming the health system. This is a once in a life-time change that will touch the lives of everyone in Aotearoa and future generations. We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whanau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
We particularly welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.
Me pehea te tuku tono - How to Apply You can view the position description below and to apply for the role please click "APPLY NOW." For tracking and reporting purposes, all applications must be submitted through our online career's portal.
Due to this position having contact with children and Te Whatu Ora Hauora a Toi Bay of Plenty commitment to child protection, you will be subject to 'safety checks' under the Children's Act at the time of hire and thereafter as per the relevant legislation.
Employer: Te Whatu Ora - Health New Zealand Hauora a Toi Bay of Plenty
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