Commercial Customer Success Specialist

Details of the offer

WM New Zealand is New Zealand's leading resource recovery, recycling, and waste management provider. We're committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do.Job DescriptionWe have a great opportunity for a Commercial Customer Service / Sales Support person to join our Commercial team. Based at our award-winning head office in East Tamaki, Auckland, the facilities are state-of-the-art, with onsite café and free car parking.About the roleIn this role, you will work alongside local and national business account managers, and the wider business, including finance, customer services, credit, and operations teams. It's a varied role that will see you involved in assisting with customer/account manager queries, the preparation of accurate reports for the sales team and our customers, preparing quality proposals, tender responses, agendas, presentations, and other supporting material.QualificationsSo, what do you need to be successful in this role?We are looking for an exceptional customer service person who understands the values we place on ensuring Waste Management is putting the customer first:Outstanding written and verbal communication skills as well as knowledge in Microsoft Office platformsExceptional time management and attention to detailAble to work autonomously as well as in a teamStrong analytic and problem-solving skillsExperience using operating systems and CRM software (desirable)Additional InformationWhat we offerCompetitive remuneration and staff benefitsWork flexibility – hybrid roleInclusive and supportive teamOpportunities for advancement and career developmentWorking for a sustainable market leaderHow to applyTo apply for this role, click apply now. Please note - we do not always work to fixed closing dates and may start considering applications as they are received, so we encourage you to apply early.WM is an EEO employer and promotes drug and alcohol-free workplaces. You must be in New Zealand and hold a current work visa/residency or NZ citizenship.
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