Job DescriptionCollections Registry OfficerEllerslie Based & Hybrid OptionsServing all New ZealandersOngoing comprehensive training and supportOpportunity to assist people at some of their hardest moments.Te Haeata/The OpportunityAs a Collections Registry Officer, you will be helping customers to resolve their fines and other civil matters through professional and efficient communication. You will help them with their questions and assist them to get what they need, when they need it. We care about delivering people centred services to our customers and help to provide access to justice for all.O Pukenga/Skills And ExperienceNo candidate will meet every single desired qualification. If your experience looks a little different from what we have outlined and believe you can bring value to the role, we'd love to hear from you!To be successful in this role you will be able to demonstrate strong customer service skills, quality decision making, be solutions focussed and have personal confidence and resilience. Key to your success in this role will be a positive outlook on life and curiosity that will keep you engaged in the mahi.Mo matou/About usAt Te Tahu o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.The team is supportive, friendly and diverse. Working as part of a team, you will have many colleagues to support you as you learn our business.Joining Te Tahu o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.Nga painga o tenei wahi mahi/What's great about working hereDon't take our word for it – what really surprised our recent new joiners? "The team surprised me. So multicultural – that is awesome." What would be their advice for you if you join us? "Apply for it. You don't need relevant experience or qualifications to work here. If you are a capable person and a quick learner who loves to be busy, we will have something for you and there are routes for progression if you work hard and stick around."BenefitsWe offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:Start your employment with 4.4 weeks of paid annual leave, increasing to five weeks after five years' employment. You will also receive a supplementary week of long service leave once every five years.Reimbursement for the cost of a hearing or an eye test every two years. Where the test shows that hearing aids or glasses are required for work purposes, the Ministry will contribute up to $300 towards glasses, contact lenses or hearing aids (including GST and inclusive of cost of test).Reimbursement of up to $100 for medical visits once a year.Access to a Te Reo Maori Allowance (based on Te Taura Whiri Maori Language Commission Assessment).Actual and reasonable sick and domestic leave from employment commencement.Employee Assistance Programme which provides a professional, confidential, and free counselling service.Career opportunities across Ministry of Justice.Access to a variety of inclusive and proactive networks, including Pacifica, Maori, Rainbow and Women's.See our full range of benefits here.With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.Utu a-tau/SalaryHow to get your foot in the door?Salary range from $58,729 to $80,794, with the likely starting salary between $58,729 - $67,414 dependent on skills and experience.Start date is Monday 16th September – You must be available to start on this date.Working hours are across 8.00am – 7.00pm, Monday to Friday.Tono mai/ApplyTo apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.Applications close on 18 August; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.If you have any questions, please contact ****** us on LinkedIn
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