Hotel: Auckland (AKLHA), 1 Queen Street, 1010
As the world's largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
InterContinental Auckland has redefined luxury in the city with the finest Club Lounge experience. As a Casual Club Lounge Team Member, you'll be at the heart of delivering exceptional hospitality in a luxurious and welcoming environment. This casual role offers flexibility, with the majority of shifts available during our vibrant peak summer season - perfect for those seeking an exciting opportunity to showcase their skills and passion for service.
Explore your journey ahead Guest Interaction: Engage with guests to understand their needs and preferences, ensuring a personalised and memorable experience.Service Excellence: Deliver top-tier service with attention to detail, creating a warm and welcoming atmosphere in the Club Lounge.Knowledge Sharing: Be well-versed in all hotel offerings, including Food and Beverage options, to provide informed recommendations and assist guests effectively.Team Collaboration: Work closely with colleagues to maintain a seamless operation and uphold the highest standards of service.Operational Activities: Contribute to the seamless operation and organisation of the Club Lounge, playing a key role in enhancing the overall guest experience every day.What we are looking for Previous experience in a luxury hospitality environment, preferably in a Club Lounge or similar setting.Strong communication and interpersonal skills, with a natural ability to connect with guests.Detail-oriented with a passion for delivering outstanding service.Knowledgeable about Food and Beverage offerings and the hospitality industry.Ability to work collaboratively in a fast-paced, dynamic environment.Flexibility to work various shifts, including weekends and holidays, with availability during the peak summer season.What you can expect from us We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good, making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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