Kia hiwa rā! Mō te tūnga - About the Role: The Canterbury Eye Service at Christchurch Hospital provides acute and elective services at a secondary and tertiary level to the people of Canterbury and Westland and provides tertiary level services to the South Island and quaternary level to people of New Zealand. Ophthalmology is a rewarding specialty with its mix of patients from the very young to the elderly. We service a large pool of patients and with that comes, high volume clinics supported by a large team of 80 committed staff who enjoy what they do. This role is based in Christchurch Hospital and is permanent part time hour working 32 hours per week. As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 5 steps /Profile 5B. For further information about the administration and clerical pay equity settlement please follow the link below: Administration and Clerical Pay Equity - Te Whatu Ora - Health ew Zealand In this role, you will be responsible for: * Carrying out work to Health NZ Te Whatu Ora Waitaha Canterbury standards (and Ministry of Health targets) for booking practices * Ensuring Ministry of Health Guidelines are followed * Typing and uploading patient referrals and reports * Coordinating appointments * Ensuring all information is collated, patient records are complete and managed * Providing excellent customer service * Maintaining patient confidentiality and privacy * Various administration tasks and support in other administrative areas when requiredNgā pūkenga me ngā wheako - Skills and Experience: Essential: * Excellent customer service skills - people focused * Technically savvy - experience with data systems and quick at picking up new applications/systems * Excellent organisational, time management and problem-solving skills * Ability to achieve high levels of accuracy * Maintain attention to detail * Ability to meet deadlines and work unsupervised * Ability to manage and coordinate a range of different inputs to achieve the agreed outputs * A team player * Intermediate to advanced user in the Microsoft suite of products e.g. Word, Outlook, Excel * Excellent keyboard skills * High level of written and verbal communication skills * Demonstrated perceptiveness and a proactive approach in an administrator role. Desired: * Broad administrative experience in a health-related field * Awareness of people of differing cultural backgrounds. * Knowledge of medical terminology * Familiarity with the public hospital system (including the patient management system). * Ophthalmology or Diabetes knowledge would be advantageous * Previous participation in a national screening service Mō mātou | About Us - Ko ngā tāngata, te mātua mahi - Putting people at the heart of all we do - We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community. The culture at Health NZ Te Whatu Ora Waitaha Canterbury, is driven by our ā Mātou Uara (Our Value - - - - - - - s): * Care and respect for others - Manaaki me te whakaute i te tangata. * Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono. * Responsibility for outcomes - Te Takohanga i ngā huaNgā hua | Benefits of working at Health NZ Te Whatu Ora When you work at Health NZ Te Whatu Ora, you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Health NZ, you are part of something greater than yourself and encouraged to be your unique self Tono ināianei | Apply Now Only applications submitted via our career site will be accepted, therefore apply directly on our career site here. Contact Kerri McCarthy - ****** for additional information. We have a range of clinical and non-clinical roles at Health NZ Waitaha Canterbury, there could be a place for you! Please visit our careers website for other roles and find your ideal fit within the Health NZ Waitaha Canterbury. Nau mai, haere mai, tauti mai!