As a Clinical Administrator, you will be responsible for transcription duties and booking practices, working in alignment with Waitaha Canterbury standards and Ministry of Health targets.
This position is a permanent part-time job working 20 hours per week across 4 days (days, start and finish times can be negotiated), however, Friday is essential.
As part of the Administration and Clerical Pay Equity Claim settlement, this role has been mapped to National Band 4/Profile 4A.
For further information about the administration and clerical pay equity settlement, please follow the link below:
Key Responsibilities:Maintain a genuine focus on excellent customer service skills when interacting with patients, clinicians, and other stakeholders.Uphold patient confidentiality and privacy at all times.Execute front-of-house duties with excellent customer service skills.Standardize the patient management system (SIPics) and associated clinical system processes according to Waitaha Canterbury Elective Services Guidelines.Ensure all data entry is accurate and timely.Follow clinic preparation and outcome procedures as required by the clinical team and National Patient Flow guidelines.Complete dictated letters within set timeframes (usually 3-5 days).Ensure that written work is accurate and well-presented.Process and distribute all letters and outgoing correspondence within 24 hours of clinician sign-off.Demonstrate excellent customer service skills with a people-focused approach.Be technically savvy with experience in data systems and the ability to quickly learn new applications/systems.Exhibit strong organizational, time management, and problem-solving skills.Achieve high levels of accuracy and meet deadlines while working unsupervised.Manage and coordinate a range of different inputs to achieve the agreed outputs.Be a team player.Possess intermediate to advanced skills in the Microsoft suite of products (e.g., Word, Outlook, Excel).Demonstrate excellent keyboard skills (50 – 70 words per minute).Show high-level written and verbal communication skills.Demonstrate perceptiveness and a proactive approach in an administrator role.Have broad administrative experience in a health-related field.Be aware of working with individuals from diverse cultural backgrounds.Possess knowledge of medical terminology.Be familiar with the public hospital system, including the patient management system.If you are a motivated professional who shares our commitment to excellence in patient care and service, and you meet the qualifications for this role, we invite you to apply. Join our team and contribute to delivering top-notch healthcare services to our community.
"Ko nga tangata, te matua mahi" - Putting people at the heart of all we do" We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Maori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.
The culture at Health NZ Te Whatu Ora Waitaha Canterbury is driven by our a Matou Uara (Our Values): Care and respect for others - Manaaki me te whakaute i te tangata.Nga hua | Benefits of working at Health NZ When you work at Health NZ, you are part of a wider whanau that will support you along your journey. We offer great coaching, mentoring, and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants, and businesses. At Health NZ, you are part of something greater than yourself and encouraged to be your unique self.
Only applications submitted via our career site will be accepted; therefore, please apply directly on our career site here.
Please note applications will be reviewed as they are received, and this job vacancy could close prior to the closing date.
Please apply only if you have the legal right to work and live in New Zealand. If you do not hold the legal right to live and work in New Zealand, your application will be declined.
Contact Kerri McCarthy on ****** for additional information. We have a range of clinical and non-clinical roles at Health NZ Waitaha Canterbury; there could be a place for you!
#J-18808-Ljbffr