Job Description: Freddie Mac is seeking a motivated and resourceful Client Support Representative to join our team in Nelson, NZ. As an entry-level position, this role is perfect for individuals looking to kickstart their career in the financial industry. The Client Support Representative will be responsible for providing exceptional customer service to our clients, building and maintaining strong relationships, and assisting with various administrative tasks to ensure smooth operations. Responsibilities:- Communicate with clients via phone, email, and in-person to address inquiries, resolve issues, and provide support- Collaborate with internal teams to ensure client needs are met in a timely and efficient manner- Maintain accurate records of client interactions and transactions- Assist with data entry, filing, and other administrative tasks as needed- Act as a liaison between clients and internal departments to ensure clear communication and timely resolution of any issues- Stay up-to-date on industry trends and best practices to better serve clients Requirements:- Strong communication and interpersonal skills- Ability to work well in a team environment- Excellent organizational and time management skills- Strategic planning abilities- Emotional intelligence to effectively handle difficult situations- Resourceful mindset to find creative solutions to client problems- Motivated and eager to learn and grow in the financial industry- High school diploma or equivalent required, Bachelor's degree preferred Benefits:- Paid sick leave- Free food provided during work hours- Travel opportunities- Be part of a team that leads the industry through cutting-edge ideas and solutions Deadline to apply: ******** Equal Opportunity Statement:Freddie Mac is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Freddie Mac values the unique perspectives and experiences that a diverse workforce brings to our company.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
