Client Support Manager - Remote Work

Job Description: Eli Lilly is seeking a motivated and resourceful Client Support Manager to join our team on a part-time basis.
This position will be remote, allowing for flexibility and work-life balance.
As a Client Support Manager, you will be responsible for managing client relationships, providing support, and ensuring client satisfaction.
Responsibilities: - Serve as the main point of contact for clients, addressing any inquiries or concerns in a timely and professional manner - Develop and maintain strong relationships with clients, understanding their needs and providing solutions - Collaborate with internal teams to ensure client needs are met and issues are resolved - Monitor client satisfaction and proactively address any issues to ensure a positive experience - Conduct research and analysis to identify opportunities for improvement and growth within client accounts - Develop creative strategies to enhance client support and drive business results - Provide regular updates and reports to management on client status and performance Requirements: - Bachelor's degree in Business, Marketing, or related field - Minimum of 6 years of experience in client support or account management - Strong communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - Motivated and resourceful personality traits - Strong research and creativity skills - Visa sponsorship available for qualified candidates - Dental insurance and free food benefits offered - Ability to thrive in an environment that embraces and navigates change seamlessly Equal Opportunity Statement: Eli Lilly is an equal opportunity employer and is committed to creating a diverse and inclusive work environment.
We welcome applications from all qualified individuals, regardless of race, gender, age, religion, sexual orientation, or disability.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.