Client Support Associate - Work From Home

Job Description: KKR, a leading global investment firm, is seeking a Client Support Associate to work remotely from Nelson, New Zealand. As a Client Support Associate, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and issues are resolved in a timely and efficient manner. Responsibilities:- Serve as the primary point of contact for clients, addressing inquiries and providing support via phone, email, and virtual meetings- Manage client relationships, ensuring satisfaction and retention- Collaborate with internal teams to address client needs and provide solutions- Monitor client accounts and identify opportunities for growth- Assist with strategic planning and problem-solving to meet client goals- Stay up to date on industry trends and market reports to better serve clients Requirements:- 2 years of experience in a client-facing role- Passionate and dedicated to providing excellent customer service- Strong problem-solving skills and strategic planning abilities- Excellent communication and interpersonal skills- Ability to work independently and prioritize tasks- Proficient in Microsoft Office and CRM software Benefits:- Free accommodation- Remote work flexibility- Dental insurance- Health and wellness initiatives to prioritize employee well-being Equal Opportunity Statement:KKR is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment. Deadline to apply: May 24, 2024 If you meet the requirements and are excited about the opportunity to work from home as a Client Support Associate with KKR, we encourage you to apply. Join our team and contribute to a global leading investment firm while enjoying the flexibility of remote work. Apply now!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.