Client Servicing Consultant

Details of the offer

Full time
We help New Zealanders achieve financial freedom faster. These are not just aspirational words – this is what we do, and now more than ever, this resonates with Kiwis as they grapple with the cost-of-living crisis.
We are also an organisation that is Passionately Kiwi (that is one of our values) with over 65 locally owned businesses across New Zealand, so we are a business that is owned by Kiwis for Kiwis.
About the role
As a Client Servicing Consultant at NZHL, you will have the exciting opportunity to mentor and support our clients using our financial structure and tools, to take control of their own financial wellbeing and to protect what's important with appropriate insurance. You'll be part of a growing, life-changing business with the work that you do.
Additionally, you will be supported by a manager whose primary focus is toward elevating your career development through reflection, mentorship and additional resources for you to succeed.
Your day will be kept busy with:
Coaching and supporting clients either by phone, online or in-person meetings
Responding to client requests for top up loans, restructure and repayment changes, and general enquiries
Ensuring continuous quality of service to clients via NZHL's prescribed debt management system and review process
About You
You will be a self-starter who enjoys connecting with people to build lasting professional relationships.
Key Skills/Experience:
Level 5 Financial Services Certificate – Core and Residential Property Lending - Risk is a Bonus
Solid experience in Home Lending is essential
Be a natural multi-tasker with excellent verbal and written communication skills
Demonstrated success in meeting sales targets or KPI's
Be able to work independently and within a team, to meet common goals
Careers aspirations to be a business owner
What's in it for you
Our great range of benefits include:
A people led and digitally enabled business
Banking and insurance discounts
Support of ongoing professional development
Health and wellbeing offerings
Opportunities like this don't come along every day so don't delay - APPLY now!
Please note that as we are not an Accredited Employer, we cannot accept applications from candidates who require sponsorship of their work visas.

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