Aged & Disability Support (Community Services & Development) Full timeAdd expected salary to your profile for insightsHealthvision in the Bay of Plenty is growing, and we are excited to be expanding our team.We are looking for an enthusiastic Client Services Manager to join our committed Homecare team. This is a Permanent Full-Time Role, based in our Tauranga office.This role forms part of a committed multidisciplinary team who oversee and coordinates the delivery of services to our clients. These services range from home and personal care support to full nursing care for complex long-term clients.You will bring to the role:Proven experience in service management or operations role. There is a strong emphasis placed on building relationships with clients and their support workers to ensure positive outcomes.Strong leadership experience, interpersonal & influencing skills - effective engagement with individuals, families, whanau, co-workers and other health professionals in the team, and day-to-day coaching and mentoring of staff are integral to this position.Resilience and love for problem solving - the work is challenging at times, varied, and hugely rewarding as you are helping to make positive changes in people's lives.Excellent communication skills - Outstanding customer service skills, being empathetic and a good listener is essential to this role in addition to being able to negotiate competing demands.The role will suit you if you are self-motivated and a fast learner, can remain calm under pressure, have an eye for detail, and approach everything with common sense. Full training and comprehensive induction/orientation will be provided.Applicants must have the right to work legally and permanently in New Zealand. A clean Police Check will be required. Access to your own car and a Full Driver's License is a requirement of the role.About usHealthvision is an award-winning provider of specialist Homecare, Community Nursing and Rehabilitation services throughout New Zealand.We pride ourselves in working closely with our clients, families, and whanau to best understand their holistic needs, and provide a comprehensive wraparound service to maximise their independence. We are a company who is passionate about well-being, working closely with our clients, families, and whanau to wrap around the quality care they need to live life the way they want to and to maximize their independence.At Healthvision we love what we do and are passionate about making a positive difference to the lives of others.Your application will include the following questions:Do you have a current Police Check (Criminal Record Check) for employment? Which of the following statements best describes your right to work in New Zealand? How many years' experience do you have as a client services manager? Do you have customer service experience?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as a Client Services Manager
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