We are looking for a superstar Client Services/Legal Support person to join our Family Team. This part-time role (25 hours per week) is responsible for managing new enquiries, supporting existing clients and providing support to our amazing family legal support team.
The role suits someone with excellent communication and customer service skills, with a professional and empathetic approach. A high level of discretion is required when dealing with confidential and sensitive issues for our clients.
The Opportunity
You'll be providing general administrative support across a variety of tasks, including managing the entire process of addressing new client enquiries and onboarding, whilst supporting existing client enquiries and workload across the team, completing legal aid applications, preparing documentation, drafting letters of engagement, and other urgent matters as required. You will also have expertise using technology to keep track of enquiries and progress.
About You
Strong verbal and written communication skills
Highly organised, with superior time management skills, ability to prioritise workload and is flexible
Actively seeks efficient ways of working, including adopting new technologies
Demonstrates a high level of confidentiality, professionalism, and ethical standards
Has a high level of resilience and capacity to handle pressure
Relationship builder with the ability to build strong relationships with clients and team members
Has a high level of proficiency across Microsoft Office Suite
Experience in Infinitylaw or ActionStep is advantageous
About Us
Govett Quilliam is one of Taranaki's most trusted law firms dedicated to delivering exceptional legal services to the regional communities across Taranaki and beyond. Our team is committed to providing creative and engaging legal solutions while keeping a professional and approachable environment.
We are an equal opportunity employer that celebrates and supports diversity and is dedicated to creating an inclusive workplace where everyone can thrive. Our commitment to equity includes fostering an environment that values tikanga Maori, te ao Maori and te Tiriti o Waitangi, and a workplace that reflects the diversity of all the communities we serve. Every voice is valued as we strive for a truly diverse and inclusive environment for all employees.
What We Offer
A supportive and collaborative work environment where your contributions are valued
Opportunities for professional growth, mentoring from experienced legal professionals, and a career pathway
A healthy work-life balance
If you are ready to make a meaningful difference, we would love to hear from you. Please send your CV and include a Cover Letter to our recruitment team. Applications close Friday 29 November 2024.
GQ Values
Embody Excellence | Build Trust | Champion Innovation | Relationships First | Live and Work Well
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