Client Services Coordinator

Details of the offer

Discover a work/life balance tailored to you

Help to enable better lives

We have two roles available - 1 x permanent & 1 x fixed term (12 months)

What sets us apart

Empowering Better Lives - It's What We Do At APM, our purpose is simple yet profound - to enable better lives every single day. As a dynamic team of allied health superstars, we are fiercely committed to excellence and delivering culturally responsive, quality services to our community. Guided by our Tikanga Maori values of Manaakitanga, Kotahitanga, Wairuatanga, Whanaungatanga and Rangatiratanga, we make a genuine difference.

The location

This role is based in our Hamilton office, New Zealand's blossoming heartland. Amidst lush gardens and the mighty Waikato River, it's a city of vibrant energy and beauty. Explore the beautiful parks, the cultural richness, and the welcoming Hamilton community. Come and experience a perfect blend of urban and nature in the heart of the Waikato.

Day to day responsibilities

Schedule appointments nationwide across multiple contracts

Co-ordinate referrals for health assessments and rehabilitation services from our customers and liaise with our clinical teams

Respond and proactively manage general queries from customers, clients and other APM team members

Prioritise a consistent flow of communication across several forums including email and phone

Use empathy and communication skills to be of calm, helpful service to people in their time of need.

Your background

Passion for delivering high standards of customer service

Attention to detail and computer literate

Competent in administrative tasks

Ability to work at pace, manage your time well and think outside-the-box.

For more information, please reach out to Luke, Talent Consultant at ******.

We are not able to accept applications from candidates who do not have the right to work in NZ.

Our mission is to create positive change and enable better lives.

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.

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Nominal Salary: To be agreed

Job Function:

Requirements

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