Green Leaf Solutions Limited – Tauranga, North IslandAre you looking for administrative work in a unique environment and a once in a lifetime opportunity?Green Leaf Solutions is embarking on a groundbreaking mission to revolutionise healthcare, and we're inviting you to join us on this exhilarating journey of reinventing what it truly means to care for health. From redefining the essence of health to reimagining the significance of care in healthcare, we're committed to reshaping the experience of both our clients and our team members. Here at Green Leaf Solutions, we're not just changing the game; we're setting a new standard for healthcare in New Zealand and beyond. We've already helped over 35,000 Kiwis across New Zealand over the past 4 years improve their quality of life and we're looking to help many more. Our team has grown rapidly in size and no two days are the same.As we expand our horizons, we're looking for a Client Service Administrator that will be a member of a nationwide shared services administrative team and stand out to look after our clients. This is your chance to become a founding member of what is a rapidly growing enterprise. Imagine looking back and saying, "Wow, that was one heck of a ride." This role will initially be remote, but will move to our Tauranga/Papamoa clinic when up and running.About usGreen Leaf Solutions proudly operates the Cannabis Clinic (www.cannabisclinic.co.nz) and Florx Health (www.florx.co.nz) and Lake Road Pharmacy.Working with us means stepping into a healthcare team unlike any other you've encountered before. We're united by a genuine passion for our clients and each other because, let's face it, genuine care is the heart of healthcare, isn't it? We foster a culture of collaboration because we believe that together, as one cohesive team, we can overcome any obstacle. But who says we can't have a little fun along the way? We're not afraid to challenge the status quo, push boundaries, and lead the charge towards a brighter future for healthcare. We're the pioneers, the innovators, and the change-makers in the industry.At Green Leaf Group, change isn't just welcomed; it's celebrated. We thrive on embracing new opportunities, experimenting with what works, and continuously pushing the envelope of innovation. No two days are alike here; we operate in a fast-paced environment of constant evolution and improvement. If that sounds like your kind of adventure, then you've found your calling.Opportunities like this don't come around every day. Joining our team means not only advancing your skills in administration but also being part of a dynamic, technology-driven business that's shaping the future of healthcare. If you're seeking something out of the ordinary, a team that's truly special, and an opportunity to elevate your career to new heights, then look no further.About the roleThe role is varied and includes:Your main focus will be client communication - compassionately supporting our clients across various communication channels, including phone (inbound and outbound), email, and in-person interactions.Appointment Management - schedule, confirm and manage appointments across all entities ensuring all necessary information is recorded.Client Record Management & Data Entry - Maintain accurate and confidential client records, facilitate seamless communication between healthcare professionals and entities, ensuring continuity of care.Administrative duties - Complete daily administrative duties with attention to detail and efficiency.Communication & Collaboration: Facilitate effective communication within departments, participate in team meetings, providing updates and feedback to improve service delivery.Required skills:Previous experience in a client services or administrative role, preferably within the healthcare industry.Excellent communication skills, both verbal and written, with the ability to interact professionally and empathetically with clients and colleagues.Strong organisational skills and attention to detail, with the ability to multitask and prioritise tasks effectively in a fast-paced environment.Proficiency in computer systems and software, including Microsoft Office and Patient Management Systems. Intercom experience advantageous but not essential.Knowledge of medical terminology and practices is advantageous but not required.40-hour work week (over 5 days). Please note that we are looking to transition to a Monday-Saturday schedule with shifts that will be rostered accordingly.Next stepsIf this sounds like you then you need to:1. Send us your CV2. Cover letter explaining why you're our next star. Please include your location.Welcome to our journey. Welcome to the Green Leaf Solutions way of doing things. Join us, and let's make history together.
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