Job Description: We are looking for a Client Relations Specialist to join our team at Archer Daniels Midland in Nelson, NZ. This is a remote part-time position at the Associate Level, requiring a minimum of 4 years of experience in a similar role. The ideal candidate will be resilient, driven, have excellent time management skills, and be adaptable to changing situations. Responsibilities:- Build and maintain strong relationships with clients through regular communication and exceptional customer service- Understand clients' needs and provide solutions or recommendations to meet those needs- Handle client inquiries and concerns in a timely and professional manner- Collaborate with internal teams to ensure client satisfaction and resolve any issues that may arise- Identify opportunities for upselling or cross-selling products and services to existing clients- Monitor client accounts and provide regular updates on performance and key metrics Requirements:- Minimum of 4 years of experience in client relations or a related field- Excellent communication and interpersonal skills- Strong problem-solving abilities and a customer-focused mindset- Proven track record of meeting and exceeding client expectations- Ability to work independently and as part of a team in a remote setting- Proficiency in Microsoft Office Suite and CRM software- Bachelor's degree in Business Administration, Marketing, or a related field preferred Benefits:- Training & professional development opportunities to enhance skills and knowledge- Profit sharing to reward success and foster a culture of teamwork- Disability insurance for added peace of mind Working Environment:At Archer Daniels Midland, we flourish in a culture that embraces change and responds resiliently to challenges. You will have the opportunity to grow professionally and contribute to the success of our clients and our company. Equal Opportunity Statement:Archer Daniels Midland is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by law. We strive to create a diverse and inclusive work environment where all employees feel valued and respected. Deadline to apply: ******** Join us in driving client success and shaping the future of our industry as a Client Relations Specialist at Archer Daniels Midland. Apply now!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
