Job Description: As a Client Relations Specialist at Waste Management in Auckland, NZ, you will be responsible for building and maintaining strong relationships with our clients to ensure their satisfaction and loyalty.
You will serve as the primary point of contact for all client inquiries, issues, and requests, and will work closely with other departments to ensure that clients' needs are met in a timely and effective manner.
Responsibilities: - Build and maintain strong, long-lasting relationships with clients - Act as the main point of contact for client inquiries, issues, and requests - Develop and execute strategic account plans to grow and retain existing clients - Collaborate with internal teams to address client needs and resolve any issues that may arise - Monitor client satisfaction levels and take proactive steps to address any concerns - Provide regular updates to clients on the progress of their projects and initiatives - Identify opportunities for upselling or cross-selling additional products or services to clients - Track and analyze client data to identify trends and opportunities for improvement - Attend client meetings and presentations as needed Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - 3+ years of experience in client relations or account management - Strong communication and interpersonal skills - Excellent project management and planning abilities - Reliable and passionate about providing exceptional client service - Ability to work collaboratively with colleagues worldwide - Willingness to learn and grow within the company - Visa sponsorship available for international candidates - Must be authorized to work in New Zealand Benefits: - Training and professional development opportunities - Relocation allowance for candidates relocating to Auckland - Visa sponsorship for international candidates - Collaborative working environment with colleagues worldwide Equal Opportunity Statement: Waste Management is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.
We celebrate diversity and are committed to providing a work environment that is free from discrimination and harassment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other protected characteristic.
Deadline to apply: August 21, 2024 If you meet the requirements and are passionate about client relations, we encourage you to apply and join our team at Waste Management in Auckland, NZ.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
