**Job Title:** Client Relations Representative **Company:** Chesapeake Energy **Location:** Dunedin, Otago, NZ **Job Type:** Part-Time **Seniority:** Entry Level **Years of Experience:** 0 **Job Description:** Chesapeake Energy is seeking a motivated and engaging Client Relations Representative to join our dynamic team in Dunedin, NZ.
As a key member of our client services division, you will play a crucial role in fostering partnerships with our clients and ensuring their needs are met with professionalism and enthusiasm.
This part-time position is ideal for individuals looking to start their careers in client relations and join a team that thrives in an energetic and rapidly evolving work setting.
**Responsibilities:** - Serve as the first point of contact for clients, addressing inquiries and providing information regarding services and products offered by Chesapeake Energy.
- Develop and maintain positive relationships with existing clients through regular communication and follow-up to ensure satisfaction.
- Identify and address client concerns promptly, utilizing critical thinking and problem-solving skills to devise effective solutions.
- Assist in processing client requests, ensuring all information is accurate and up-to-date in the company's CRM system.
- Collaborate with internal teams to relay client feedback and suggest improvements to services, processes, or products.
- Conduct client surveys and analyze feedback to assess service experience and identify areas for improvement.
- Prepare and send correspondence, reports, and communications to clients in a timely manner.
- Support marketing and outreach efforts by engaging potential clients and promoting Chesapeake Energy's services.
- Participate in training sessions and team meetings to enhance service skills and stay informed on company updates.
- Independently manage tasks, projects, and priorities while contributing to a collaborative team culture.
**Requirements:** - Bachelor's degree or currently pursuing a degree in Business, Communications, or a related field (preferred but not mandatory).
- No prior experience required; however, a passion for client service and eagerness to learn is essential.
- Strong interpersonal and communication skills, both verbal and written.
- Demonstrated ability to think critically and solve problems effectively.
- High level of energy, enthusiasm, and independence in a work setting.
- Ability to manage time effectively and prioritize tasks in a fast-paced environment.
- Proficient in Microsoft Office Suite and familiarity with CRM software is a plus.
- A team player mentality with the ability to work autonomously when needed.
**Benefits:** - Competitive parental leave policies to support work-life balance.
- Employee discounts on Chesapeake Energy products and services.
- Flexible remote work options that adapt to your personal needs and lifestyle.
**Working Environment:** At Chesapeake Energy, we pride ourselves on creating a vibrant work culture that encourages innovation and encourages the growth of our employees.
You will thrive in an energetic and rapidly evolving environment where your contributions are valued and impact is recognized.
**Application Deadline:** October 27, 2024 Chesapeake Energy is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We encourage anyone who meets the qualifications to apply!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.