Job Description:
Public Service Enterprise Group is seeking a talented and experienced Client Relations Manager to join our team on a part-time basis. This position will be remote, allowing you to work from the comfort of your own home in Christchurch, Canterbury, NZ. As a mid-to-senior level professional with at least 7 years of experience in client relations, you will play a crucial role in maintaining and enhancing relationships with our valued clients.
Responsibilities:
- Develop and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded
- Act as the main point of contact for clients, addressing any concerns or issues in a timely and professional manner
- Collaborate with internal teams to ensure client satisfaction and successful project delivery
- Identify opportunities for upselling and cross-selling products or services to existing clients
- Monitor client feedback and satisfaction levels, implementing strategies to improve overall client experience
- Stay up-to-date on industry trends and best practices in client relations to continuously improve processes and strategies
Requirements:
- 7+ years of experience in client relations or a related field
- Confident and passionate personality traits
- Strong people management and negotiation skills
- Excellent communication and interpersonal skills
- Proven track record of building and maintaining successful client relationships
- Ability to work independently and manage multiple clients simultaneously
- Bachelor's degree in Business Administration or a related field (preferred)
Benefits:
- Retirement plan
- Travel & spending expenses
- Free food
Working Environment:
At Public Service Enterprise Group, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. As a Client Relations Manager, you will have the opportunity to grow and develop your skills in a supportive and dynamic work environment.
Deadline to Apply:
Please submit your application by September 6, 2024.
Equal Opportunity Statement:
Public Service Enterprise Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, sexual orientation, or disability.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.