Job Description: Pushpay Holdings is seeking a Client Relations Associate to join our team in Wellington, NZ. As a Client Relations Associate, you will be responsible for managing and maintaining relationships with our clients, ensuring their needs are met and issues are resolved in a timely and efficient manner. This role requires a high level of adaptability and reliability, as well as strong research and planning skills. Responsibilities: - Act as the main point of contact for clients, addressing any inquiries or concerns they may have - Build and maintain strong relationships with clients, ensuring their satisfaction with our products and services - Collaborate with internal teams to address client needs and resolve any issues that may arise - Conduct research to better understand client needs and preferences, and use this information to improve our offerings - Develop and implement client retention strategies to ensure long-term partnerships - Plan and execute client events and meetings to strengthen relationships and promote our brand - Provide regular updates and reports to management on client satisfaction and retention rates Requirements: - Bachelor's degree in Business, Marketing, or a related field - Minimum of 4 years of experience in client relations or a similar role - Strong communication and interpersonal skills - Excellent problem-solving abilities and a customer-focused mindset - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - Adaptable and reliable personality traits - Strong research and planning skills Benefits: - Travel opportunities - Medical coverage - Retirement plan Working Environment: At Pushpay Holdings, we encourage autonomy and independence, trusting our employees to excel in their roles. We provide a supportive and collaborative work environment where employees have the opportunity to grow and develop their skills. Equal Opportunity Statement: Pushpay Holdings is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law. Deadline to apply: ******** If you meet the requirements and are excited about the opportunity to join our team as a Client Relations Associate, we encourage you to apply before the deadline. We look forward to reviewing your application.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
