Client Interviewer

Details of the offer

Consider volunteering for Citizens Advice Bureau - Te Pou Whakawhirinaki o Aotearoa. We have over 2,500 wonderful volunteers in over 80 locations throughout the country. We work together to deliver our service of information, advice and support to people who contact us for help.
Clients can come to the CAB with an enquiry about anything. Some of the most frequent areas of enquiry include: rental housing, employment issues, consumer law and immigration.
We work with clients by listening carefully to their stories and researching their rights and responsibilities and the services available to them. We explain the information so that our clients understand their options and make their own decisions. The feedback we get from CAB volunteers is that they find providing the CAB service rewarding and purposeful.
To make sure all volunteers are supported to be effective in their role, we provide a programme of learning and development. This includes an induction period and mentoring programme, as well as ongoing learning opportunities and peer support.
Requirements:
We are looking for volunteers who enjoy working as part of a team and have a welcoming, respectful approach to all people. You must be able to:

Relate well with a diverse range of people
Listen effectively and demonstrate good oral and written communication skills
Maintain confidentiality
Demonstrate confidence and competence using a computer to research and record information
Work within CAB aims, values, principles and policies
Learn about and participate in the CAB's commitment to effectiveness for Maori (Mauri Manaia)
Give and receive feedback effectively, accept guidance and assistance
A Ministry of Justice background check is required for this role.
Time commitment:
Complete one rostered duty of 4 hours each week.
Participate in regular learning and development to ensure skills and knowledge are maintained and up to date.
Contribute to the operation of the Bureau by participating in a bureau team e.g. info team, learning and development, publicity etc., willing to be part of our Management Board, attend On-going Learning Sessions (OGT) and the AGM, help out with Awareness Week and other fundraising or publicity events and anything else organised by the bureau.
Getting started:
The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.
Ref: 1371
Apply for this role: First name:
Last name:
Address: *
Phone number:
Email address:
Keep me updated with the latest roles and events
Demographic information: Gender:
Age group:
Ethnicity:
Labour status:
Other information (optional): In applying for this position I confirm that I have read the requirements of the position and believe I have the skills and attributes required to carry out this role safely and effectively.
Subscribe Keep up to date with our newsletter for volunteers:

#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Allthetopbananas_Ppc

Job Function:

Requirements

Senior Resource Consent Planner

Ready to take the next step in your planning career and live, work, and play in a spectacular setting? We are looking for a Senior Planner who is keen to app...


Waikato District Council - Auckland

Published a month ago

Associate Director, Consult Partner

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyn...


5140 Kyndryl New Zealand Limited - Auckland

Published a month ago

Inbound Travel Consultant

Find your new job at Quinn "You'll love it!" Find Your Next JobDeliver memorable tailor-made travel experiences in South Pacific destinations NZ owned and op...


Quinn Recruitment - Auckland

Published a month ago

Temporary Claims Consultant

Find your new job at Quinn "You'll love it!" Find Your Next JobTemporary Claims ConsultantBe part of a company that is consistently rated a great place to wo...


Quinn Recruitment - Auckland

Published a month ago

Built at: 2024-11-09T01:26:16.699Z