Update your details, view your application and progress. Apply now Job no: 534723 Work type: Full time Location: Bay of Plenty Categories: Supervisor The Opportunity: ISS are looking for a Cleaning Supervisor at Tauranga Hospital. Directly supporting our Key Account Manager, this role has a key focus to drive improvements to the standards of service delivered. The position is responsible for the day-to-day co-ordination and supervision of the Tauranga Hospital Cleaning teams. Profile: Proven Cleaning experience, with exceptional standard. Supervisory and management experience is preferred. Excellent communication skills – oral and written. Highly organised, solutions focused with a good eye for detail. Must be able to interact with a variety of people including staff, clients and the general public. Must be physically fit. High level of self-motivation as well as the ability to motivate a team to consistently deliver the highest standard of service. Deliver and actively engage in staff training. Ensure all equipment maintenance is current, liaise with Key Account Manager regarding any equipment break downs and issues. Identify and record any problems relating to cleaning services and or safety then initiate, recommend or provide solutions through the Key Account Manager. Investigates complaints, compliments, incidents, and reports findings to the Operations Manager within the allocated time frames. Respects patient property, privacy, and confidentiality at all times. Undertaking any other duties as directed from time to time by the Key Account Manager commensurate with your abilities and training. Monitors ongoing progress of all cleaning staff within designated areas and acts promptly and appropriately to address performance, disciplinary or conflict issues with the Key Account Manager. Arrange and co-ordinate relief staff including those required to cover approved leave and emergencies to ensure all sites are cleaned to specification. Daily and weekly team reporting of H&S, staffing, training, and customer requests/concerns. Leads by example to reinforce and promote ISS commitment to safe work practice and a health working environment. Participate in monthly Health and Safety meetings held with H&S representatives. NZ Full License is preferred. Benefits: Working for a leading organization with a fantastic reputation. Full job training given, with regular feedback. Great team culture in a fantastic work environment. Uniform Provided. Requirements: Reliable and responsible. A can-do attitude. Self-motivated. A clean criminal record is a must. Proof of covid vaccination status. New Zealand work rights. NZ Full License is preferred. If this sounds like you, please apply by clicking 'apply'. ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from people from different cultural backgrounds, people living with a disability, people from different generations, and people who identify as lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+). We are an ethical employer, recognized by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in New Zealand on our website: Advertised: 07 Oct 2024 New Zealand Daylight Time Applications close: #J-18808-Ljbffr