Take the next step. Be part of something bigger at Suncorp.Claims Consultant - Vero Marine Pleasurecraft Suncorp Group is home to some of Australia and New Zealand's biggest and most trusted names in insurance, banking and superannuation including market leading brands.Suncorp New Zealand strives to protect the wellbeing of Kiwis and to ensure that we are there for the moments that matter. Our purpose is building futures and protecting what matters. It is what drives us and gives meaning to every action we take.We have an opportunity come up for a Claims Consultant to join our Vero Marine Pleasurecraft claims team. In this role you will be empowered to provide solutions that ensure an outstanding service experience. We are looking for candidates that can provide a high level of empathy and commitment to delivering an excellent customer experience. They will me handling Vero marine claims by delivering efficient, effective and superior services to all Vero Marine stakeholders.Your key responsibilities will include:Effective claims file management: to coordinate and manage claim filesIdentification of loss prevention and risk management: by raising awareness through Senior and Technical Claims Consultants and Underwriters as appropriatePromotion and development of effective business relationships with intermediaries and end customers through broker/client visits as appropriate.Process Improvement: Identify opportunities to improve systems and participate in their testing in order to contribute to the overall efficiency and cost effectiveness of Vero Marine Claims.What you will need to succeed:Good level of experience and knowledge in working with computer support systems in an insurance environment including excellent data entry skillsExcellent communication skills: oral and written.Be customer obsessed.Prepared to work in a high performing team.What we also offerFlexible working environment and arrangements; genuine focus on work-life balanceWe offer support and various programs for our people: Employee Assistance Program (EAP), $250 annually towards Health & Wellbeing, Study Support, Employee Referral Program ($1,000), Company share options, Years of Service Recognition, etc.Competitive salary and discretionary annual bonusDiscounts on Asteron Life, & Vero insuranceFlexible benefit of $250 annually for gym membership or hobbiesOngoing learning and development opportunitiesIf this opportunity sounds like you, apply now!Advertised: 01 May 2024 New Zealand Standard TimeApplications close: 10 May 2024 New Zealand Standard TimeDon't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.#J-18808-Ljbffr
