Claims Adviser

Insure your future with Rothbury
As a Claims Adviser your key purpose is to provide the effective and timely management of the claims process. You will work closely with brokers in the branch as advocates for the client, ensuring they get the best possible outcome in a difficult situation.
Key responsibilities will include:
• Loading and lodging new claims in a timely manner
• Liaising with the clients and the Underwriters throughout the claims process
• Ensuring all required information is obtained before forwarding to the Insurance company
• Ensuring claims are paid promptly and within policy cover
We are looking for a candidate with strong administration skills, excellent attention to detail, and good communication abilities. The ideal candidate should be a team player who can empathize with clients during the claims process and manage their own workload efficiently.
A bit about us
We are the third largest Insurance Broker in New Zealand, majority Kiwi owned, with offices up and down the country, and over 500 employees.
We love what we do! We value teamwork and innovation. Our inclusive work environment allows each of us to have the freedom to be ourselves and be supported to do our best work.
We are proud to be certified as ' Great Place to Work '. We also have some cool benefits:
• Three wellness days
• Southern Cross Well-Being One
• Life Insurance, Critical Illness cover, and Income protection
• Profit share incentive
• Free travel insurance
So, if you're ready to embark on a fulfilling career, with a real sense of purpose, apply today!
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