Chief Operating Officer

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McFall Fuel is a New Zealand owned and operated business that prides itself on having exceptional staff and creating an environment for success. Our business delivers the energy that supports a range of sectors within the New Zealand economy, from farming and forestry through to transport and construction. Our commitment to reliable delivery and excellent customer service is the backbone of our growth and success.
Now is a great time to join the McFall Fuel executive team. With strong foundations and a new strategy, you will have a key role in our transformation and growth journey.
About the Role
Reporting to our passionate Chief Executive Officer, you will redesign and manage the Operations functions, including Tank Assets and Lubricants, establishing a high-performing Regional Hub model. This pivotal role oversees day-to-day operations, ensuring operational efficiency, enhancing customer experience, and managing projects and channels effectively. The COO will lead a team consisting of the Head of Logistics and four Regional Operations Managers, driving operational excellence and ensuring consistent, customer-centric service. You will be responsible for:
Leading the largest function of the business
Driving operational excellence
Embedding our new regional hub model and ensuring success
Maintaining a high customer centric service
Building and maintaining high performing teams and positive team cultures
Ensuring the smooth operations of all day to day delivery
Manage and mitigate risks in collaboration with the GM People, Safety, and Environment.
About You
This is a challenging role that requires proven operational experience, preferably in the fuel or transport sector (10+ years). To be successful you would have:
Seasoned with change and leading and transforming teams
Execution focused and able to work autonomously, with a high level of motivation
Focused on achieving targets and comfortable with high levels of complexity and ambiguity
Able to manage a range of responsibilities and projects, with excellent time management
A strong communicator with exceptional stakeholder management skills
Adept at problem solving, analysis and negotiation
Certifications in project management, lean management or similar.
Tertiary qualification in Business Administration, Operations Management, Engineering or similar.
Proven leadership experience and skills
Our preferred candidate would be situated in Tauranga, however we are open to receiving applications from other regions in New Zealand.
Applications will only be accepted via Seek.
For more information, please call Stephen Fraser (in confidence) on 027 549 9282.
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a chief operation officer?
How many years of project management experience do you have?
What's your highest level of education?

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Nominal Salary: To be agreed

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