Chat Support Officer - Remote Work

Job Description: StretchSense is seeking a passionate and dedicated Chat Support Officer to join our remote team in Dunedin, Otago, NZ.
As a part-time entry-level position, this role is perfect for individuals looking to gain experience in customer support and communication.
Responsibilities: 1.
Provide timely and accurate responses to customer inquiries via chat support.
2.
Assist customers with product information, troubleshooting, and order processing.
3.
Maintain a high level of professionalism and customer service at all times.
4.
Collaborate with other team members to ensure a seamless customer experience.
5.
Document customer interactions and feedback for analysis and improvement.
6.
Stay up-to-date on product knowledge and company policies to provide accurate information to customers.
7.
Assist with other customer support tasks as needed.
Requirements: 1.
Strong communication skills and attention to detail.
2.
Ability to work independently and prioritize tasks effectively.
3.
Basic computer skills and familiarity with chat support platforms.
4.
Passion for helping customers and solving problems.
5.
Planning and organizational skills to manage multiple customer inquiries simultaneously.
Benefits: 1.
Training and professional development opportunities to enhance your skills.
2.
Vision insurance to support your overall health and well-being.
3.
Company-provided equipment to ensure you have the tools you need to succeed.
Working Environment: At StretchSense, we prioritize employee well-being through health and wellness initiatives.
Our remote team is dedicated to creating a supportive and inclusive work environment where everyone can thrive.
Deadline to Apply: Please submit your application by September 20, 2024.
Equal Opportunity Statement: StretchSense is an equal opportunity employer and values diversity in the workplace.
We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.
All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.