Chat Support Officer

Job Description: We are looking for a motivated Chat Support Officer to join our team at Newell Brands in Nelson, NZ. As a Chat Support Officer, you will be responsible for providing excellent customer service and support through chat platforms. This is a part-time entry-level position suitable for candidates with 0 years of experience. Responsibilities:- Respond to customer inquiries and provide accurate information through chat platforms- Solve customer problems and provide solutions in a timely manner- Maintain a high level of customer satisfaction through excellent communication and service- Work collaboratively with team members to ensure all customer needs are met- Keep detailed records of customer interactions and transactions- Stay up-to-date on product information to provide accurate support- Follow company policies and procedures for handling customer inquiries Requirements:- Driven and dedicated individual who is passionate about providing excellent customer support- Attention to detail and ability to multitask effectively- Strong leadership skills and ability to work well in a team environment- Excellent communication and interpersonal skills- Ability to work in a fast-paced environment and adapt to changing priorities- High school diploma or equivalent Benefits:- Parental leave- Relocation allowance- Dental insurance- Opportunities for career growth and development Working environment:At Newell Brands, we strive to achieve success in a high-energy workplace focused on delivering impactful results. Our team is dedicated to providing exceptional products and customer service, and we are looking for individuals who are passionate about making a difference. Equal Opportunity Statement:Newell Brands is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.