Chat Support Assistant

Job Description: Amazon.com is seeking a motivated and adaptable Chat Support Assistant to join our team in Nelson, NZ. As a part-time Associate Level team member, you will be responsible for providing excellent customer service through our online chat support platform. Responsibilities:- Engage with customers in a professional and friendly manner through chat support- Assist customers with inquiries, product information, and troubleshooting- Resolve customer issues promptly and efficiently- Collaborate with other team members to provide a seamless customer experience- Maintain accurate records of customer interactions and transactions- Stay up-to-date on product knowledge and company policies- Meet performance targets and KPIs set by the company Requirements:- 2 years of experience in customer service or a related field- Excellent communication skills and ability to multitask- Strong problem-solving skills and attention to detail- Ability to work independently and as part of a team- Motivated and adaptable with a positive attitude- Strong cooperation and presentation skills Benefits:- Employee discounts on Amazon products- Dental insurance coverage- Company-provided equipment for work Working Environment:At Amazon.com, we strive to nurture an entrepreneurial atmosphere, even within an established organization. We value innovation, creativity, and the drive to succeed. As a Chat Support Assistant, you will have the opportunity to grow and develop in a dynamic and supportive work environment. Deadline to Apply: May 23, 2024 Equal Opportunity Statement:Amazon.com is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.