Certified Pharmacy Technician Location: Sioux City #2, Sergeant Rd, Sioux City, IA
Time Type: Full time
Posted On: Posted 2 Days Ago
Job Requisition ID: R158933
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Pharmacy Technician - Certified
Department: Pharmacy
FLSA: Non-Exempt
General Function: Provides prompt, efficient and friendly customer service. Assists pharmacists in the preparation and distribution of prescription medications. Licensed, through a national certification program, as a pharmacy technician.
Core Competencies:
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations:
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations and Perishables; Pharmacy Department Manager, Staff Pharmacists.
Positions that Report to you: None
Primary Duties and Responsibilities:
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
Smiles and greets customers in a friendly manner.
Makes an effort to learn customers' names and address them by name whenever possible.
Assists customers by:
Escorting them to the products they're looking for
Securing products that are out of reach
Loading or unloading heavy items
Making note of and passing along customer suggestions or requests
Performing other tasks to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service.
Works with co-workers as a team to ensure customer satisfaction.
Handles inquiries that do not require a pharmacist's expertise.
Accepts new written prescription orders and telephoned refill requests.
Takes orders from or calls doctor's offices for refill prescriptions.
Gathers patient information required to prepare prescriptions.
Assists in maintaining correct patient information.
Assists pharmacists in preparing prescription drug products for dispensing.
Prepares and affixes labels to prescription containers.
Prepares prescriptions to be mailed.
Prepares and submits insurance claims.
Files prescriptions after they have been dispensed.
Reports any medication errors to appropriate personnel.
Orders, checks-in, and stocks pharmacy supplies.
Logs invoices as necessary.
Performs cash transactions.
Maintains cleanliness of pharmacy and dispensing area.
Assists with third party insurance billing and troubleshooting.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to all statutes and regulations pertaining to a pharmacy technician.
Reports to work when scheduled and on time.
Administers vaccines as allowed by law.
Secondary Duties and Responsibilities:
Assists in other areas of the store as needed.
Performs other job-related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics:
Ability to do logical or scientific thinking to solve problems.
Ability to perform arithmetic calculations.
Ability to compose original correspondence and follow technical manuals.
Education and Experience:
High school diploma or equivalent.
Certified as a licensed technician through a certified national program.
Previous experience as a pharmacy technician or pharmacy clerk is preferred.
Physical Requirements:
Must be able to physically exert up to 50 pounds of force occasionally.
Visual requirements include vision from less than 20 inches to more than 20 feet.
Must be able to perform various physical activities.
Working Conditions:
This position frequently involves a fast work pace in a retail store setting. Must be able to handle multiple tasks every day. Occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs.
Equipment Used to Perform Job:
PC with pharmacy software and printer, cash register, pharmacy balance, scanner, calculator, telephone, fax, and copier.
Confidentiality:
Maintains the confidentiality of the customer's private medical information according to the HIPAA act.
Contacts:
Has daily contact with customers, general public, and suppliers/vendors.
I understand that this pharmacy handles and prepares hazardous drugs. The USP 800 is intended to ensure that personnel of reproductive capability understand the risks of handling hazardous drugs.
Are you ready to smile? Apply today!
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