Do you describe yourself as a positive, passionate people person? Do you pride yourself on giving excellent customer service? Do you have a passion for encouraging and supporting people to help them grow? Do you have previous leadership experience?... Let's chat. About the Role This is a Full - time permanent role min of 40 hours a week. Bring your bubbly and energetic personality to work daily, which will inspire the team and delight our customers. Leading by example, you will: Maximise customer satisfaction with your can-do attitude Be reliable, flexible & committed to supporting our team Follow company systems, food control plan & personal presentation guidelines. Be in charge of rosters, daily operations, including daily banking and ordering of stock Key Responsibilities The successful candidate will: Have excellent communication skills Demonstrate strong leadership skills and professionalism to lead our team of up to 6 (typically 2 on shift at a time) Coordinate function activities and ensure rosters are set accordingly Have relevant work experience in hospitality or retail, preferably in a leadership role Ideally have a bar managers licence (If not you must have ability to obtain one) Understand what it takes to deliver a consistently high standard of customer experience Be an effective problem solver for both customers and team members Know when to delegate tasks but also be a hands-on team player to get jobs done Be a self-starter and a fast learner to understand all the facets of the establishment Varied daily tasks : Customer service and drive sales Product knowledge & sales training Restocking and stock- taking Maintaining safety and security of stock and people Merchandising, cleaning and establishment presentation Proactively identify and implement improvements Superb communication skills, drive to continuously improve, initiative, reliability and a noticeably positive attitude! Hours A minimum of 40 Hours a week, between Tuesday – Saturday 10am – 9pm *Flexibility to cover busy periods, annual & sick leave, highly valued in all roles. About the company Superbowl Invercargill is going to be under new ownership come June 10th. This transition presents an opportunity for a new Centre Manager to be part of this exciting venture. The new owner has big plans for major renovations, including new bowling machines, making it a fun and vibrant place to work. We are looking for someone who will play a pivotal role in this upgrade. Be part of an exciting new chapter of a well-known local establishment, a competitive salary reflecting local conditions, a friendly team in a Southland - owned business. How to Apply: Apply ASAP with Cover Letter and CV via Seek to Sam at Oval Recruitment & Training. Applications will be considered as they arrive. To be successful in this role you must reside in NZ & be legally entitled to work. Join us and be part of a thrilling new beginning at Superbowl Invercargill! Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand? Do you have customer service experience? Are you available to work public holidays? How many years' experience do you have as a customer services representative? Are you willing to undergo a credit history check? Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr