About the Role
The Customer Analyst Foodservice is responsible for assisting the Customer Lead in driving sustainable profitability through data modelling, risk/opportunity management, and category analysis recommendations to customers, as well as process improvements assisting wider teams.
The candidate must be able to assess complex pricing and promotion models and translate findings into recommendations and action plans suitable for executive management and Field sales.
Key Responsibilities:
Analyse company and customer data to determine how categories are performing.
Provide recommendations and insights for product promotions.
Assist with preparation and management of annual promotional and accrual plans.
Uphold the Kraft Heinz values and work in a way that contributes to the company's vision.
Provide support in preparation and analysis of the NZ Foodservice P&L (FS monthly sales call budget & actuals).
Work closely with Customer operations & logistics, Commercial Finance, Category Customer Development, Marketing, and Field teams.
About You
Experience in FMCG sales, category, or relevant account management disciplines is highly regarded.
Systems knowledge is desired (Promotion evaluation tool).
Strong analytical skills and financial acumen that enable decision making.
Ability to manage multiple deadlines to different stakeholders.
Order and time management skills are critical, with the ability to work autonomously.
Benefits Program
Hybrid Working – Flexibility around when and where you work.
Pay for Performance – Industry-leading variable compensation offerings tied to company and individual performance on top of a competitive base salary package.
Parental Leave – 12 weeks paid parental leave for primary caregivers and up to 3 weeks for secondary caregivers.
Leave Options – Purchased leave, volunteer leave, and LiveWell leave programs to give you even more flexibility to plan your life and spend time on causes that matter.
Great Place to Work certification in Australia.
In-House Training Programs.
Corporate Discount Programs & Novated Leasing – Utilize a range of discount programs (gym membership, health insurance, banking) depending on location.
Location(s): Newmarket - Auckland
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
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