Casual Sales Assistant - Lynnmall

THE ROLE
As a Sales Assistant, you are responsible for providing exceptional customer service to provide a unique and memorable JD experience.
As a Sales Assistant you are responsible for, but not limited to:
Act as a brand ambassador, encompassing all things JD from product knowledge to tailored customer service
Assist customers with all queries and process sales
Work in collaboration with the wider Management and store team to achieve KPI's and targets
Support wider team with ad hoc tasks, including VM set up, store cleanliness and presentation etc.
Escalate any customer complaints to management
Consistently complete any mandatory training relevant to product, policy & procedure etc
WHAT WE'RE LOOKING FOR
Customer service experience within retail, hospitality or like industry
Passionate about sports fashion
Maintains a positive can-do attitude
Thrives in a fast-paced, ever-changing environment
Openly shares knowledge with the wider team to achieve common goals
An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills
Strong interpersonal and communication skills who thrives in social situations through engagement with customers
Flexibility to work various shifts, including weekends and holidays, based on store needs
WHAT'S IN IT FOR YOU?
Work with some of the best product and biggest sports fashion brands in the market
Training and development to evolve and shape your career
Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre
Treat yourself with our attractive staff discount! This can also be used for friends and family
Access to our Employee Assistance Program & Mental Health champions
One month paid parental leave for full-time employees

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