We are looking for a Medical Receptionist to effectively interact with patients, referrers, funders and the public in a prompt and professional manner Position: Medical Receptionist Contract: Casual Location: Invercargill About Pacific Radiology: Pacific Radiology is New Zealand's leading radiology services provider. We are focused on providing our patients with world class imaging, reporting and contract services within their own communities in New Zealand. About the role: We are looking for a casual Medical Receptionist to effectively interact with patients, referrers, funders and the public in a prompt and professional manner. There are no set hours and we are after someone with the flexibility to cover in times of need. What we are looking for: You will have had previous customer service experience in a medical reception, office administration, or similar front-line customer contact role. We are after someone who is the right fit for our culture and professional practice standards. You will have strong communication skills with the ability to build empathy and rapport with patients and referrers quickly. In the role you would: Welcome patients and callers while determining and fulfilling their needs including arranging bookings and providing appointment information Coordinate the booking of any imaging appointments or lists as required Ensuring reception and patient waiting area is properly maintained and the area is always clean and tidy Checking patients details and accurately inputting information into company systems Ensuring patients are aware of cost of examination and processing payments Liaising with clinical staff to ensure appointments run to schedule Facilitating any further action required to complete the patient's visit. SKILLS AND EXPERIENCE 2+ years in a professional administrator role. Competent in Microsoft Office and able to quickly learn new computer systems. Display exceptional organisational and time management skills. Deliver exceptional customer service using exemplary interpersonal skills. If you are interested in being considered for this opportunity, please submit your CV and accompanying covering letter now. Please note, appointment to this position will be conditional on a satisfactory Police vetting and risk assessment as per the Children's Act 2014. APPLY NOW Making Southland your home. Southland is full of adventures, landscapes and family-friendly environments. Southland is a place where you can choose your lifestyle, where no days will ever be the same. #J-18808-Ljbffr
